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Suggestion to our customers

Appointments
To secure your reservation please call ahead of time.

Cancellations
Cancellations must be done with 24 hours notice.

Delays
To fully enjoy your treatment please respect your appointment schedule.
Thanks for your understanding.

Restrictions:
Please notify our staff of any condition or disability, allergies or problems that may be considered during treatment.
Do not consume alcoholic beverages before your treatment.
Do not eat two hours before your appointment.

Pregnancy:
Our SPA does not provide treatments for pregnant women do to their safety.

Children:
Restrictions apply, see SPA Kids program and ask for guidance with one of our specialists.

Dress attire:
Roses & Xocolate SPA will provide robes, towels and amenities for your comfort, if your treatment includes wet areas we suggest swim wear.

Phones:
To respect the serenity and comfort of our guests we ask to mute your mobile phone.

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